Privacy Policy

Alter ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our AI companion mobile application (the "App").

2.1 Personal Information You Provide

• Account Information: Information necessary to create and maintain your account
• Communication Data: Information you provide when you contact our support team
• Payment Information: Subscription and payment data processed through Apple's App Store

2.2 Information Collected Automatically

• Device Information: Device type, operating system version, device identifiers
• Usage Analytics: Features you use, time spent in the App, interaction patterns
• Log Data: IP address, access times, app crashes, and diagnostic information

• Provide and maintain the App and its features
• Process your subscription and payments
• Personalize your experience
• Analyze usage patterns to improve our services
• Send you technical notices and security alerts
• Detect, prevent, and address technical issues
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf
• Law enforcement when required by law
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement appropriate technical and organizational security measures designed to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments.

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Withdraw consent at any time
• Data portability

To exercise any of these rights, please contact us at privacy@meetalters.com.

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 18, you must have permission from a parent or legal guardian to use the App.

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. We implement appropriate safeguards for such transfers.

California residents have specific rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out. We do not sell personal information. Contact us at privacy@meetalters.com to exercise these rights.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App and updating the effective date.

If you have questions about this Privacy Policy, please contact us at privacy@meetalters.com.